Welcome to Auriva8. Thank you for your purchase.
Order Processing
All orders are processed within 3–5 business days after payment has been confirmed. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Delivery times vary depending on the destination country, region, and shipping method. The estimated delivery time displayed on our website is for reference only. Actual delivery may be delayed due to logistics, customs clearance, or other circumstances beyond our control.
Shipping Fees or Free Shipping
Shipping costs are calculated at checkout based on the order amount, shipping address, and shipping method. If your order qualifies for a free shipping promotion, the applicable offer will be applied according to the promotion terms.
Order Tracking
Once your order has been shipped, we will provide a tracking number via email or WhatsApp, if available, so you can track the status of your shipment.
Shipping Delays
Delivery may be delayed due to customs inspections, weather conditions, holidays, transportation issues, or other circumstances beyond our control. We will do our best to assist you in tracking your shipment, but we are not responsible for delays caused by these factors.
Shipping Address
Please carefully verify your shipping address and contact information before placing your order. Auriva8 is not responsible for delivery failures, returns, or additional costs resulting from incorrect or incomplete shipping information.
Lost or Damaged Packages
If your package is lost during transit or arrives visibly damaged, please contact us as soon as possible. We will work with the shipping carrier and do our best to help resolve the issue.