To ensure that every customer receives the correct product, we will provide photos or videos of the item for your confirmation before shipment.
Before your order is shipped, you may request to cancel, change, exchange, or receive a refund for your order.Approved refunds will be processed and returned to the original payment method. The processing time may vary depending on your payment provider or bank.
Once the customer has confirmed the product and the order has been shipped, refunds, returns, or exchanges are generally not accepted, except in cases of damaged, defective, or incorrectly shipped items.
Sale and promotional items are final sale and are not eligible for refunds, returns, or exchanges.
If you have any questions, please contact us via WhatsApp or email before placing your order.
